Terms of Service

These Terms of Service (hereinafter referred to as "these Terms") define the conditions for using the accommodation facility "bacong" (hereinafter referred to as "the Facility") operated by bacong Inc. (hereinafter referred to as "the Company").

By using the Facility, guests are deemed to have agreed to these Terms.

1. A reservation is established when a guest submits a reservation application via the method designated by the Company and the Company accepts said application.

2. The Company may decline a reservation application in the following cases:

• If the application contains false information
• If the Facility is fully booked and cannot accommodate the request
• If the guest has previously violated the Facility's Terms of Service
• In any other cases where the Company deems the application inappropriate

1. The accommodation fee shall be the amount displayed at the time of reservation.

2. Consumption tax is included in the accommodation fee.

3. A separate accommodation tax may be applicable.

1. As a general rule, the full accommodation fee must be paid at the time of reservation.

2. Payment is accepted via credit card only.

If a reservation is cancelled for the guest's convenience, the following cancellation fees will apply:

• Up to 7 days before the arrival date: Free
• 6 to 4 days before the arrival date: 30% of the accommodation fee
• 3 to 2 days before the arrival date: 50% of the accommodation fee
• The day before the arrival date: 80% of the accommodation fee
• On the day of arrival or No-show: 100% of the accommodation fee

1. Check-in time: From 15:00

2. Check-out time: Until 11:00

3. Please consult us in advance if you wish to check in or check out outside of the above times (additional charges may apply).

Guests shall not engage in the following acts:

• Smoking indoors (all rooms are non-smoking)<br>Loud voices, noise, or any behavior that disturbs other guests<br>Bringing pets (excluding service and guide dogs)<br>Staying with more guests than the maximum capacity<br>Intentional damage or soiling of indoor facilities and equipment<br>Use of open flames (excluding provided cooking equipment)<br>Use by individuals associated with anti-social forces<br>Any other acts deemed inappropriate by the Company

If a guest damages or soils the facilities or equipment of this property, whether intentionally or through negligence, or otherwise causes damage to the Company, the guest shall be liable to compensate the Company for such damages.

1. The Company shall not be held liable for the loss or theft of guests' luggage, except in cases of intentional misconduct or gross negligence by the Company.<br>2. The Company shall not be held liable if services cannot be provided due to natural disasters or other acts of force majeure.

The Company shall handle guests' personal information appropriately in accordance with our separately established Privacy Policy.

The Company may amend these Terms and Conditions as necessary. The amended Terms and Conditions shall become effective from the time they are posted on the Company's website.

1. The interpretation and application of these Terms and Conditions shall be governed by the laws of Japan.<br>2. Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Osaka District Court as the court of first instance.